Gallaher and Associates

About Gallaher

Since Gallaher’s services offering being uniquely broader than all competitors within hundreds of miles, customers have continuously shown that having one solutions provider is a valuable investment. Gallaher continues to gain recognition for its success and quality, while competitors continue to downsize. In consecutive years, Gallaher has earned the distinct honors of being an Inc. 5000 company and a Business TN Hot 100 company in 2008 & 2009. Gallaher is the state’s only company of its kind to make either list in consecutive years.

With the Gallaher family’s core values being driven by focusing on the needs of others before one’s self, nothing is more important than to provide a culture that focuses on employee wellbeing and satisfied clients. Gallaher’s hiring process ensures that we not only hire qualified people but it ensures only people of have the highest of ethical and moral standards are employed by Gallaher. This standard has separated Gallaher from the competition and the industry for decades. With the cost of employee turnover increasing constantly, employee loyalty results in strength greater than any competitor in the area and is ultimately shown in our quality of workmanship and level of customer satisfaction. Gallaher proudly boasts an unparalleled employee retention rate with a 30+ year employee, five 20+ year members and eight with over a decade of service and dedication to the company.

Gallaher’s Vision is “To help our clients and the communities we serve live safer and more enjoyable lives” and our Mission is “To establish Gallaher as the premier low voltage technology integrator that builds customer loyalty through our commitment to deliver a superior client experience, while maintaining all core values and standards of excellence.” All decisions must fall within Gallaher’s Vision and Mission before being acted upon, which is the key to maintaining our reputation and high customer loyalty.

The Alcoa Office

Gallaher’s original facility investment was made in 1981 with the purchase of a 6200 sq ft office warehouse facility in Airport Business Park on Regal Drive in Alcoa. Immediate renovations were made to the building so that 2,500 sq ft of the facility was dedicated to office space. In 1994 additional warehouse space was converted to office use.

In 2007, Gallaher’s convenient access to Pellissippi Parkway and Alcoa Highway led to the decision to perform a major expansion and renovation to its existing facility in response to the major growth. Since many of the solutions Gallaher offers are difficult to paint in the customer’s mind, a highend expansion was constructed to bring potential customers into our facility and demonstrate the technology solutions we represent. The office space was carefully designed to utilize various individual systems but also to show the benefits of integrating independent technologies with a simple user interface. Combined with the existing area, the total office and warehouse facility now totals more than 23,000 sq ft.

The Chattanooga Office

In 2002, Gallaher leased approximately 1,000 sq ft of office space in Chattanooga, which quickly grew to 2,000 sq ft in response to a very welcome reception by the Chattanooga area.

In February 2010, Gallaher purchased an 18,000 sq ft, 3 year-old facility in Rossville, GA just 1.5 miles south of the state line. This facility follows in the mentality of having a show place for potential customers to see the benefits of our technology in action and used by our own people. With the Chattanooga branch’s 14 dedicated employees bringing in over $3M in revenues in 2009 and with key accounts like Alstom Power and Volkswagen requiring continual attention, this investment will lend itself for significant growth.

About Gallaher

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